Technical Infrastructure Support

🤝 Engagement Type: Contract - USD

📍 Location: Remote - Argentina - (EST time)

🗣️ Advanced English skills is required

Position Summary

The Theatre Server Technician is responsible for supporting the deployment, configuration, and ongoing maintenance of virtualized server environments across Regal theatre locations. This role will play a critical part in an enterprise-wide server modernization initiative, introducing virtualization technology into theatre operations for the first time.

This position serves as a hands-on technical resource and subject matter expert, ensuring reliable deployment, performance, and support of theatre-level server infrastructure.

Key Responsibilities

• Install, configure, and validate new server hardware and virtualization platforms in theatre environments

• Support large-scale deployment of virtualized infrastructure across multiple locations

• Perform system testing, verification, and quality assurance during rollout

• Troubleshoot and resolve hardware, software, and network-related issues

• Monitor system performance and ensure uptime and reliability of virtualized environments

• Provide ongoing operational support and maintenance post-deployment

• Document configurations, procedures, and troubleshooting steps

• Collaborate with internal IT teams, project managers, and third-party vendors

• Assist in developing best practices and standards for virtualization in distributed environments

Required Qualifications

• 1–3+ years of experience in IT infrastructure, systems administration, or related field

• Hands-on experience with server hardware and virtualization technologies (e.g., VMware, Hyper-V, Nutanix, or similar)

• Strong troubleshooting skills across hardware, OS, and network layers

• Experience supporting distributed or multi-site environments preferred

• Ability to work independently in field-based environments

• Strong communication and documentation skills

Preferred Qualifications

• Experience with large-scale deployments or infrastructure rollouts

• Familiarity with remote monitoring and management tools

• Basic networking knowledge (TCP/IP, VLANs, switching)

• Relevant certifications (e.g., CompTIA Server+, VMware VCP, Microsoft, etc.)